SAP Business Systems Specialist
Esri Canada has an exceptional opportunity for a Business Systems Analyst to join our IT Department.
Reporting to the Director, Business Applications, the SAP Business Systems Specialist plays a key role in the effective operation and continuous improvement of Esri Canada’s enterprise systems by leading business systems analysis and operational support related to business processes and enabling systems, including SAP and SAP Analytics Cloud (SAC). This role supports day‑to‑day system operations and system change delivery, contributing to the reliability and scalability of enterprise system practices across the organization. Operating with a high degree of autonomy within assigned scope, the SAP Business Systems Specialist applies established business systems analysis expertise and partners with cross‑functional stakeholders to support well‑governed, efficient business operations and system‑enabled delivery.
This role is fully remote within Canada.
About us:
Esri Canada provides geographic information system (GIS) solutions that empower people in business, government and education to make informed and timely decisions by leveraging the power of mapping and spatial analytics.
If you are passionate about making an impact in an organization that’s committed to creating a sustainable future, consider joining our team!
A Day in the life of a Business Systems Analyst at Esri Canada:
- Serve as a primary support contact for SAP and SAC system operations, including configuration, reporting, issue investigation, and coordination of system changes.
- Analyze current‑state and future‑state system workflows, configuration changes, and test evidence, collaborating with business stakeholders to identify gaps, risks, and improvement opportunities, and assess, apply, and document system change impacts across processes, data, reporting, and integrations.
- Design and recommend scalable solutions that meet business requirements and align with SAP-recommended best practices for security, governance, and system performance.
- Provide ongoing operational and technical support for SAP and SAC by investigating issues, identifying root cause and technical or process deficiencies, validating system data and processes, and implementing resolution.
- Lead business systems analysis activities for SAP and SAC initiatives, including requirements elicitation, documentation, validation, and configuration with accountability for assigned deliverables.
- Coordinate and manage intake, prioritization, and tracking of SAP and SAC system change requests, maintaining clear status updates and traceability from intake through delivery.
- Support user acceptance testing (UAT) and operational readiness activities by validating functional designs and requirements against system capabilities and coordinating testing, issue resolution, and business sign‑off.
- Support release readiness and change adoption activities, including communications, training materials, and post‑release validation to ensure successful implementation.
- Collaborate with cross‑functional partners to support integrated workflows and data alignment across SAP, SAC, and related enterprise systems.
What you bring to the team:
- Post‑secondary degree or diploma in Business Analysis, Business Administration, Information Systems, Project Management, or a related field.
- An equivalent combination of education and relevant experience may be considered.
- Minimum 5 years of relevant experience supporting business systems and enterprise applications.
- Demonstrated hands‑on experience supporting SAP and SAP Analytics Cloud (SAC), including configuration, reporting, and system‑enabled business processes.
- Experience working with integrated enterprise systems, including data flows, controls, integrations, and reporting dependencies, with direct application in SAP‑based environments.
- Demonstrated ability to lead business systems analysis activities and translate operational and system needs into clear, actionable requirements and deliverables.
- Proven experience supporting or administering enterprise business systems, including reporting, configuration support, and issue resolution.
- Strong understanding of system‑enabled business processes, operational workflows, and governance practices within an enterprise environment.
- Proven analytical and problem‑solving skills, with the ability to assess impacts, risks, and dependencies across people, process, data, and systems.
- Effective written and verbal communication skills, with the ability to engage confidently with technical and non‑technical stakeholders.
- Ability to manage competing priorities and deliver high‑quality outputs with minimal supervision in a dynamic, system‑enabled environment.
- Bilingual proficiency (English / French) is considered an asset.
Compensation & Benefits:
At Esri Canada, we are committed to fair and competitive compensation. This role offers a base salary range of $86,900 to $103,200 annually, determined based on experience, skills, and internal equity. We regularly benchmark across a variety of positions, industries and levels to ensure we remain competitive in the market.
What Esri Canada offers you:
We prioritize our employees’ well-being and work-life balance. Our benefits include:
- Work from Home or hybrid work
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- Generous Paid Time-Off: Enjoy up to 6 weeks of time off per year, including:
- 3 weeks of paid annual vacation, increasing with years of service
- 50 hours of Paid-Time Off (PTO) for personal needs
- 32 hours of Summer Days
- Winter holiday office closure
- Comprehensive health benefits plan
- RRSP match increasing with years of service
- Training and development programs for professional growth
- Company perks including discounts on gym memberships, technology purchases and more.
- Company-sponsored events and social activities
- Employee-driven initiatives such as yoga sessions, book clubs, interactive podcasts, and more.
Esri Canada conducts recruitment through a formal interview process with authorized company representatives. We do not request payment, banking details, or personal financial information during recruitment stages. Employment offers are extended only following a structured interview process. Candidates are encouraged to apply exclusively through Esri Canada’s official career channels to ensure the authenticity of recruitment communication.
Esri Canada fosters a dynamic and inclusive work culture, the opportunity to build your skills, and the flexibility to work remotely or at any of our offices across Canada. Occasional travel to corporate offices or customer sites may be required for certain positions. We offer attractive salaries, an engaging work environment, and an outstanding benefits package with generous time-off. We value employment equity and will provide accommodations upon request at any stage of the hiring process. We appreciate all applications, but only those selected for an interview will be contacted. Our hiring process includes background checks as a condition of employment.